Terms and Conditions – AndNeeds Ltd

Effective Date: [Insert Date]
Company Name: AndNeeds Ltd (registered in England and Wales)
Company Registration Number: [Insert Number]
Registered Office Address: [Insert Address]
Website: https://www.andneeds.co.uk

1. Introduction

By using andneeds.co.uk (the "Website"), you agree to these Terms and Conditions. If you disagree, do not use the Website. These terms apply to all purchases, account registrations, and interactions with our services.

2. Definitions

  • "We," "Us," "Our": Refers to AndNeeds Ltd.

  • "You," "User": Refers to the customer or visitor using the Website.

  • "Products": Goods sold on the Website.

3. Eligibility

  • You must be at least 16 years old to use the Website or purchase Products.

  • By placing an order, you confirm you are legally capable of entering into a binding contract.

4. Account Registration

  • You may create an account to track orders or save preferences.

  • You are responsible for maintaining account security and accuracy of information.

  • Notify us immediately of unauthorized account use.

5. Product Information

  • Pricing: Product prices are listed in GBP (£) and include VAT (where applicable). Prices may change without notice.

  • Availability: Products are subject to stock. If an item is unavailable after purchase, we will notify you and refund promptly.

  • Descriptions: We strive for accuracy, but errors may occur. Contact us if a Product does not match its description.

6. Orders & Payment

  • Placing Orders: Adding items to your cart does not reserve stock. Orders are confirmed only after payment is processed.

  • Payment Methods: We accept Visa, Mastercard, American Express, and PayPal. Payments are processed securely via third-party gateways (e.g., Stripe).

  • Order Cancellation: You may cancel orders within 14 days under the UK Consumer Contracts Regulations 2013 (see Returns & Refunds Policy).

7. Shipping & Delivery

  • Delivery Times: Estimated delivery windows are provided at checkout but are not guaranteed.

  • Risk of Loss: Products become your responsibility once delivered to the shipping address provided.

  • International Orders: Additional taxes/customs duties are your responsibility.

8. Returns & Refunds

Our Returns & Refunds Policy outlines your rights, including:

  • 30-Day Returns: For unused/unopened items (exclusions apply).

  • Refund Processing: Refunds issued within 5–7 working days.

9. Intellectual Property

  • All content (logos, text, images) on the Website is owned by AndNeeds Ltd and protected by copyright laws.

  • You may not reproduce, modify, or distribute content without written permission.

10. User Responsibilities

You agree not to:

  • Use the Website for illegal purposes.

  • Upload harmful content (e.g., viruses, spam).

  • Impersonate others or breach security protocols.

11. Limitation of Liability

  • We are not liable for indirect damages (e.g., loss of profits) arising from Website use.

  • Our total liability for any claim is limited to the purchase price of the Product(s) in question.

12. Termination

We reserve the right to suspend or terminate your account/access if you breach these terms.

13. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved in UK courts.

14. Changes to These Terms

We may update these terms periodically. Continued use of the Website constitutes acceptance of changes.

15. Contact Us

For questions or concerns:
Email: [email protected]
Phone: [Insert Phone Number]
Address: [Insert Registered Office Address]