Privacy Policy for AndNeeds Ltd
Company Name: AndNeeds Ltd registered in United kingdom, e.g., England and Wales])
Website: https://www.andneeds.co.uk
1. Introduction
Welcome to AndNeeds Ltd . We operate the ecommerce website andneeds.co.uk. We are committed to protecting your privacy and handling your personal data responsibly in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our Website, you agree to the terms of this Privacy Policy. If you disagree, please do not use our Website.
2. Information We Collect
We collect the following types of information:
Personal Data:
Identifiers: Name, email address, phone number, billing/shipping address.
Financial Data: Payment card details (processed securely via third-party payment gateways, e.g., Stripe, PayPal).
Account Data: Username, password, order history, preferences.
Communication Data: Messages sent via contact forms, email, or chat.
Non-Personal Data:
Technical Data: IP address, browser type, device information, operating system.
Usage Data: Pages visited, time spent, click patterns (collected via cookies and analytics tools).
3. How We Use Your Data
We use your data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Process orders and deliver products | Contractual necessity |
| Manage customer accounts | Consent/Contractual necessity |
| Send transactional emails (e.g., order confirmations) | Legitimate interests |
| Send marketing communications (e.g., newsletters) | Consent (opt-in required) |
| Improve Website functionality/design | Legitimate interests |
| Prevent fraud and ensure security | Legal obligation |
4. Sharing Your Data
We only share your data with:
Service Providers: Payment processors, delivery companies, IT support, and marketing platforms (under strict confidentiality agreements).
Legal Authorities: If required by law (e.g., tax compliance, fraud investigations).
Business Transfers: In case of mergers, acquisitions, or asset sales.
We never sell your data to third parties.
5. International Data Transfers
If we transfer data outside the UK, we ensure safeguards (e.g., Standard Contractual Clauses) are in place to protect your privacy.
6. Cookies and Tracking Technologies
We use cookies to:
Remember your preferences (e.g., shopping cart).
Analyze traffic via tools like Google Analytics.
Deliver targeted ads (with your consent).
You can manage cookies via your browser settings or our cookie consent banner. Essential cookies cannot be disabled.
7. Data Retention
We retain your data only as long as necessary:
Orders: 7 years (for tax/compliance purposes).
Marketing data: Until you withdraw consent.
Accounts: Until you request deletion.
8. Your Rights Under UK GDPR
You have the right to:
Access, correct, or delete your data.
Restrict processing or object to direct marketing.
Data portability (request a copy of your data).
Withdraw consent (where applicable).
To exercise these rights, contact us at [Insert Contact Details]. We respond within 30 days.
9. Security Measures
We protect your data using:
SSL encryption for transactions.
Regular security audits.
Restricted access to personal data.
While we strive for security, no online system is 100% risk-free.
10. Third-Party Links
Our Website may link to external sites (e.g., social media). We are not responsible for their privacy practices.
11. Children’s Privacy
Our Website is not intended for users under 16. We do not knowingly collect data from minors.
12. Updates to This Policy
We may update this policy periodically. Changes will be posted here with a revised effective date.
13. Contact Us
For questions, requests, or complaints, contact:
AndNeeds Ltd
[Insert Registered Office Address]
Company Registration Number: [Insert Number]
ICO Registration Number: [Insert Number]
Email: [Insert Email Address]
Phone: [Insert Phone Number]
You may also lodge complaints with the UK Information Commissioner’s Office (ICO) at ico.org.uk.
